Week 1 of the delivery programme

EMD Digital Job System

The core system has moved quickly from plan to working acceptance build. The remaining work is controlled proving, device sign-off and a careful team rollout—not a rushed switch-over.

Delivery line

From approval to everyday use

Approval was given last week. The first three build stations have moved fast; integration, real-device checks and team adoption still have to be completed properly.

Complete

Working plan

How each job moves from booking to completion is agreed, including the office and engineer responsibilities.

Complete

Office diary

Eamon can manage jobs across all three vans, including customer details, rescheduling, completion and payments.

Core build complete

Engineer iPads

Engineers can follow their route, complete jobs, record payment choices and keep working safely if signal drops.

Current station

Flowstate CRM & acceptance

The dedicated job calendar is connected. We are now proving replies, customer matching and the final reviewed build.

Train & roll out

Physical iPads, Eamon sign-off, team training and phased adoption.

Boxed off so far

What is already working

Eamon’s day and week diary across all three vans
Customer search, job detail, assignment, rescheduling and closeout
Engineer iPad workflow with offline protection and safe syncing
Dedicated Flowstate CRM job calendar with create, move and cancellation proved
Controlled test text delivered and EMD replies isolated from normal leads

Next on the line

What happens next

Update Eamon’s test systemPut the latest reliability and data-protection improvements into the private version being checked.
Complete the customer journey checkProve a real reply, match an existing customer and safely create a new customer in Flowstate CRM.
Sign off the physical iPadsCheck Home Screen launch, working without signal, reconnecting and normal day-to-day use with Eamon.